PRIVACY POLICY

1. Introduction

At CO-LEAD d.o.o., we recognize the importance of protecting your personal data and ensure its secure and lawful processing together with our partners.

This Privacy Policy informs you about how we handle, protect, and process your personal data when you visit our website www.co-leadcentre.com, contact us, or participate in our coaching and educational programmes.

Please read this statement carefully before submitting your personal data. We assure you that all information will be processed in accordance with the latest standards and applicable legislation, in particular with the General Data Protection Regulation (GDPR; Regulation (EU) 2016/679) and the Slovenian Personal Data Protection Act (ZVOP-2; Official Gazette of the RS, no. 163/22).

2. What Is Personal Data?

Personal data refers to any information relating to an identified or identifiable individual. This includes information that can directly or indirectly identify you.

Examples of personal data include:
your name, address, email address, telephone number, company name, tax identification number, or any other data submitted via forms on our website (e.g. inquiry forms, subscription, or registration to our events and trainings).

3. How and for How Long We Store Your Data

Personal data collected with your consent is stored in secure electronic databases accessible only to authorized employees or processors.

Your data will be stored only as long as necessary to fulfill the purpose for which it was collected — for example, to respond to your inquiry, provide services, or send requested information — or until your consent is withdrawn.

All databases are protected, and we implement appropriate technical and organizational measures to ensure data security in accordance with GDPR and ZVOP-2.

4. Legal Basis for Processing

We process your personal data only when at least one of the following legal bases applies:

– you have provided explicit consent (e.g. subscribing to a newsletter or contacting us via form);

– processing is necessary for the performance of a contract (e.g. participation in a programme or coaching session);

– processing is required by law;

– processing is necessary for our legitimate interests, such as improving our services and ensuring website security.

5. Purpose of Processing

Your personal data is collected and processed only for specific and legitimate purposes, including:

– responding to inquiries and communication via our website;

– participation in our coaching and educational programmes;

– sending notifications, newsletters, and event updates (only with your consent);

– maintaining records of participants, partners, and suppliers;

– improving our website and services through analytics.

We do not share your personal data with third parties without your explicit consent, except when required by law or when using trusted processors (e.g. email or hosting providers) under GDPR-compliant agreements.

6. Your Rights Under GDPR

Under the General Data Protection Regulation, you have the following rights:

– Right to access – to know which personal data we hold about you and for what purpose.

– Right to rectification – to correct or update inaccurate or incomplete data.

– Right to erasure (“right to be forgotten”) – to request deletion of your data when it is no longer necessary or if you withdraw consent.

– Right to restriction of processing – to limit processing of your data under certain conditions.

– Right to data portability – to request your data in a structured, commonly used, machine-readable format or transfer it to another controller.

– Right to object – to object to processing based on legitimate interests or for direct marketing.

– Right to lodge a complaint – to contact the supervisory authority if you believe your rights have been violated.

To exercise your rights, send a signed written request by post or a digitally signed email to:

CO-LEAD d.o.o.
Mestni trg 10
1000 Ljubljana
Slovenia
info@co-leadcentre.com

7. Withdrawal of Consent

You may withdraw your consent for processing personal data at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Upon withdrawal, we will stop processing your data and delete it unless there is another legal basis for retaining it (e.g. contractual or legal obligation).

8. Data Accuracy, Correction, and Deletion

If you discover that your data is inaccurate, outdated, or incomplete, you may request correction or deletion at any time.

We will notify you once your data has been corrected or removed.

We are committed to maintaining accurate and up-to-date data at all times.

9. Data Retention and Security

Your personal data is retained only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations.

We use modern security protocols (SSL encryption, restricted access, regular security updates) to protect your data from unauthorized access, loss, or misuse.

10. Data Processors and Third Parties

We may engage external partners who process data on our behalf — such as IT support, hosting providers, or email services — but only under strict data protection agreements in compliance with GDPR.

Such processors may include:

– website hosting provider,

– email delivery and communication tools,

– analytics services (e.g., Google Analytics),

– event registration or invoicing systems.

Each processor guarantees appropriate technical and organizational measures for data protection.

11. Notification of Data Breach

In the event of a personal data breach that poses a risk to individuals’ rights or freedoms, we will inform both the Information Commissioner of Slovenia and the affected individuals without undue delay and no later than 72 hours after becoming aware of the breach.

12. Supervisory Authority

If you believe your personal data is not being processed in accordance with applicable regulations, you may lodge a complaint with the supervisory authority:

Information Commissioner
Dunajska cesta 22,
1000 Ljubljana
Slovenia
gp.ip@ip-rs.si
www.ip-rs.si

13. Updates to This Policy

We reserve the right to amend or update this Privacy Policy at any time.
Any changes will be published on this page with the date of the latest revision.

Last updated: 18/10/2025

14. Contact

If you have any questions or concerns regarding this Privacy Policy or the processing of your personal data, please contact us at:

CO-LEAD d.o.o.
Mestni trg 10
Mestni trg 10, SI-1000 Ljubljana, Slovenia
info@co-leadcentre.com